Terms and Conditions

OrionTEK – Terms of Use

Acceptance of the Terms of Use

Welcome to www.orionteki.com, the website of OrionTEK Innovations LLC, a Dubai Freezone Company registered in the Emirate of Dubai, in the UAE. By accessing any of the pages on this site, you accept and agree to be bound by the following terms and conditions (the ‘Terms of Use). Where legally applicable, these Terms constitute a legally binding agreement and a “writing signed by you.”

Changes to www.orionteki.com and the Terms of Use

We reserve the right to modify the www.orionteki.com website, its content, and any services at any time without further notice. The effective date of the current Terms of Use is displayed at the top of the page. We may amend these Terms of Use at any time without further notice and your continued use of the Website after any such changes constitutes your acceptance of the new Terms of Use.

OrionTEK Innovations LLC owns and retains all rights in the www.orionteki.com Website, which contains proprietary information that is protected by applicable intellectual property and other laws, including without limitation all (1) text, (2) software, (3) graphics, (4) page layout, Except as expressly authorized by www.orionteki.com, you may not copy, modify, publish, transmit, distribute, perform, display or sell any of www.orionteki.com proprietary information. “www.orionteki.com” is a trademark of OrionTEK Innovations LLC.

Privacy Policy

We take your privacy very seriously and collection and use of personal information is governed by our Privacy Policy. Click here to review the www.orionteki.com Privacy Policy. Our Privacy policy is subject to review and alteration from time to time, and is a part of this Agreement.

www.orionteki.com Copyright

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the website are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or of any part of the website, except as allowed by prior written agreement with www.orionteki.com, is strictly prohibited. You do not acquire ownership rights to any content, document, graphical, photo, audio, video, or other materials viewed through the Site.

No Advisor Relationship

Information and suggestions contained on or made available through the www.orionteki.com website are not intended to and do not constitute formal legal or professional advice, recommendations, mediation or counselling under any circumstance and no advisor-client relationship is formed. We do not warrant or guarantee the accuracy, completeness, adequacy or currency of any information or suggestions contained in or linked to the website. Your use of information on the website or materials linked to the website is entirely at your own risk.

Internet Access

www.orionteki.com shall not be responsible for any connection or access to the www.orionteki.com website by you or the quality of the transmission of any information passing between you and the website. You will be responsible for providing your own communications equipment to access the www.orionteki.com website via the Internet, and the Internet access charges thereon.

Linking to the Site

You may provide links to the www.orionteki.com website, on the strict conditions that (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the website, (b) your website does not engage in illegal or pornographic activities, or other activities with no relevance to OrionTEK Innovations LLC’s activities, and (c) you discontinue providing links to the www.orionteki.com site immediately upon request by us.


OrionTEK Innovations LLC (“www.orionteki.com”) and its affiliates, licensors, partners, suppliers, employees, consultants and agents disclaim any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or materials displayed on the orionsystems,com website.

www.orionteki.com further expressly disclaims (1) that the www.orionteki.com website will meet your requirements and will be uninterrupted, error-free, timely, or secure, (2) that defects or errors will be corrected, (3) that the www.orionteki.com website or the server that makes it available are free of viruses or other harmful components, and (4) that the use of or the results of the use of website or its content will be correct, accurate, timely, or otherwise reliable.

The www.orionteki.com website and all materials, information (including, without limitation, text, graphics, links or any information or materials obtained or accessed through the website) and any products and services included therein are provided ‘as is,’ with all faults’, ‘as available’, with no warranties whatsoever. www.orionteki.com expressly disclaims to the fullest extent permitted by law all express, implied, and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, freedom from computer virus, title, and non-infringement of proprietary rights. Some jurisdictions do not allow the exclusion or limitation of implied warranties, so the above disclaimers and exclusions may not apply to you. You agree that your use of the www.orionteki.com website is entirely at your own risk.

Information and Press Releases

The Site may from time to time contain information and press releases about www.orionteki.com. We disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.

Legal Compliance

You will comply with all applicable domestic and international laws, statutes, ordinances, regulations, contracts and applicable licenses regarding your use of the www.orionteki.com Website, Content and Materials provided therein.


These Terms of Use will be governed by and construed in accordance with the laws of the Emirate of Dubai, without giving effect to its conflict of laws provisions or your actual state or country of residence. The parties agree to submit to the personal and exclusive jurisdiction of the Dubai courts. Any cause of action by you with respect to the website (and/or any information, documents, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. If for any reason a court of competent jurisdiction finds any provision or portion of this agreement to be illegal, invalid or unenforceable for any reason, that provision shall be enforced to the maximum extent permissible, and the other provisions of this Agreement shall remain in full force and effect. If any provision of this Agreement is held illegal, invalid or unenforceable, it shall be replaced, to the extent possible, with a legal, valid, and unenforceable provision that is as similar in intent to the illegal, invalid, or unenforceable provision as is legally possible. You may not assign these Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any such purported assignment or delegation will be null and void and of no force or effect.

Any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply in interpreting this Agreement. This Agreement and all incorporated agreements and your information may be automatically assigned by us in our sole discretion to a third party in the event of an acquisition, sale or merger. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this Agreement shall survive any termination of this Agreement. The title, headings and captions of this Agreement are provided for convenience only and shall have no effect on the construction of the terms of this agreement.

Without limiting the foregoing, under no circumstances shall www.orionteki.com be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or casues beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, operating system failures, application software failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

These Terms of Use constitute the entire agreement between you and www.orionteki.com with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of the Terms of Use by a party will be effective only if in writing and signed by a party.


Any legal controversy or legal claim arising out of or relating to this Agreement or our services, excluding legal action taken by us relating to www.orionteki.com operations and/or intellectual property, shall be settled solely by confidential binding arbitration by the arbitration service of the Dubai International Finance Centre (DIFC) and shall be conducted by one arbitrator. Each party shall bear its own legal fees. Each party shall bear one-half of the arbitration fees and costs incurred.

Utilities – Terms of Use

Acceptance of Terms & Conditions

The terms and conditions are an agreement between OrionTEK (“we”, “us” or “our”) and you for your use of the https://utilities.orionteki.com/ website and portal (“website”). If you do not agree to any of these terms and conditions, you must not use this website.

Payment Acceptance Policy

We accept online payments using Visa and MasterCard and both credit and debit cards in AED. All credit and debit card information will not be stored by us.

Refunds, Returns, Cancellation, and Replacement Policy

No refunds, returns, cancellation or replacements will be accepted for any payment transactions made on the website. If you made an error in processing an amount please contact us with your details. In the event there are outstanding amounts on your account, no refunds, returns or cancellations will be provided.


No person under the relevant statutory age of consent shall register as a user of the website.

Privacy Policy

Any person who signs up to be a member of the website will have to provide personal information. Your contact information data is maintained for the purposes of informing you of any changes to the website or services provided to you. We may use service providers to provide certain services to us on your behalf, such as credit card processing, data management services and web development. We provide our service providers with only the information necessary for them to perform these services for the purpose of performance of our contractual obligations or for measures in providing you with this service.

To reduce the risk of loss and disclosure of personal information we use firewalls and data encryption. However, it is not possible to eliminate all risk and therefore we cannot accept liability for the loss and disclosure of personal information.

Service Delivery Policy

We will not deal with or provide any services to any of OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws of the United Arab Emirates.

Country of Merchant Domicile

The United Arab Emirates.

Governing Law and Jurisdiction

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.


All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos and computer code (collectively “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the website is owned, controlled or licensed by or to us and is protected by copyright. We reserve the right to update, change or replace any part of these terms. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


We do not promise that the site or any content, service or feature of the site will be error-free or uninterrupted or that any defects will be corrected or that your use of the site will provide specific results. The site and its content are provided on an “as-is” and “as-available” basis all information provided on the site is subject to change without notice.

By continuing to browse the website and portal, you are consenting to our use of cookies in accordance with this cookie policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the website.

Limitation of Liability

Except where prohibited by law, in no event will we be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including loss of profits.


As the User, you hereby agree to indemnify and hold us, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, consequential loss, liability, claims or expenses made against us by any third party due to or arising out of or in connection with your use of the website.